Vendor Terms

Vendor Terms and Conditions outline the rules for businesses ("Vendors") using your WhatsApp Business API services as a reseller or intermediary provider. ## Vendor Agreement Overview These Terms bind Vendors to your service policies, WhatsApp/Meta compliance, and no-resale restrictions. Vendors must maintain verified business status and accept WhatsApp Business Solution Terms directly. ## Eligibility Requirements - Vendors need Meta-approved WhatsApp Business Accounts (WABA) with verified details. - No sub-reselling API access to end-clients without your explicit written approval. - Provide accurate business info (name, address, WABA ID) for onboarding. ## Vendor Responsibilities - Comply with WhatsApp policies: opt-in only, pre-approved templates, no spam. - Honor 24-hour messaging windows; business-initiated convos require tier/payment setup. - You (service provider) monitor for violations; Vendors indemnify you against claims. ## Prohibited Activities - Reselling raw API or allowing third-party integrations. - Using WhatsApp trademarks without permission. - Messaging regulated goods (e.g., tobacco, gambling) or misleading content. ## Termination Rights Suspend/terminate Vendors for policy violations with 7-day notice. Vendors terminate with 30 days. Post-termination: cease API use, delete data.