User Terms

## WhatsApp Business API Service Terms and Conditions These Terms and Conditions ("Terms") govern your use of our WhatsApp Business API services ("Services") as a service provider based in Bhuj-Kutch, Gujarat, India. By subscribing or using the Services, you agree to these Terms. ### Service Overview We provide integration, setup, and management of WhatsApp Business Cloud API for businesses, including messaging, templates, and automation. Services comply with Meta's WhatsApp Business Solution Terms and require your business verification through Meta. You must accept WhatsApp's official terms separately. ### Eligibility and Onboarding You must be a verified business with a registered entity in India. Provide accurate business details (name, address, WABA ID) for Meta approval; we cannot guarantee approval. No reselling of raw API access without our written consent. ### User Responsibilities - Ensure all messages follow WhatsApp policies: no spam, opt-in required, templates pre-approved by Meta. - Maintain 24-hour session compliance; business-initiated messages need payment setup and tier approval. - You are liable for content; we do not monitor or endorse it. Violations may lead to suspension by Meta or us. ### Fees and Payments Services are billed monthly or per usage (e.g., conversations). Payments via [specify gateways, e.g., Razorpay/UPI]. Late payments incur 1.5% monthly interest. No refunds for Meta deactivations due to your policy breaches. [whatsapp-api.weblink](https://whatsapp-api.weblink.in/terms-conditions.htm) ### Prohibited Use - No general-purpose chatbots banned under recent WhatsApp terms. - No illegal, harmful, or unsolicited messaging. - No sub-licensing to third parties without approval. [techcrunch](https://techcrunch.com/2025/10/18/whatssapp-changes-its-terms-to-bar-general-purpose-chatbots-from-its-platform/) ### Termination We may suspend/terminate for breaches, with 10-day notice. You can terminate with 30 days' notice. Post-termination, delete our data and cease using our integrations. [sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/whatsapp-business-api/) ### Updates We may update Terms with 7 days' notice. Continued use implies acceptance.