Privacy Policy

Privacy Policy for WhatsApp Business API Services Your WhatsApp Business API service provider, based in Bhuj-Kutch, Gujarat, India, collects and processes data to deliver messaging integrations while prioritizing user privacy. This policy complies with India's DPDP Act 2023 and WhatsApp/Meta requirements for Business API providers. ## Information Collected We gather account details like business name, email, phone, WABA ID, and billing info during onboarding. WhatsApp API data includes messages, phone numbers, metadata (timestamps, delivery status), and attachments processed for service delivery. No extra personal data beyond API necessities; customer consent is obtained via opt-in. [wapi.co](https://wapi.co.za/privacy) ## Data Sharing and Security We share with Meta for API operations and regulators if required. No selling of data. Security includes TLS encryption, access controls, and isolated tenant storage. Data retention: 30 days post-termination unless legally required.